Orders are usually shipped within 2 business days of being placed, but sometimes longer if there is an issue or a high volume of sales. Feel free to contact us at support+BW@onelivemedia.com to check on the status of your order.
We ship all orders in the same order they entered our system.
You'll get an email from us with your tracking number as soon as it ships.
If you ordered a pre-order only item, your order will be shipped to arrive as close to the street release date listed in the product description. We cannot guarantee the arrival date of your pre-order item, but always aim to have it arrive as close to the street release date as possible.